The Pet Industry Association demands exacting standards from our members to ensure the welfare of animals and promote responsible pet ownership.

What we believe

The Pet Industry Association is the only industry association in Australia created to represent all businesses in the pet industry. Formed in 1979 as the PIJAC, we have evolved into a peak organisation which aims to create an environment of best practice principles and ongoing learning for improved technology and systems in the pet industry. The Pet Industry Association is run by members for its members and offers a voice for all who join by liaising with governments, animal welfare agencies, as well as pet and animal groups nationally and internationally. We are represented on government steering committees, consultation and advisory groups on pet ownership and industry issues around Australia.
The Pet Industry Association believes pets are essential for a healthy society, and that those who can responsibly own a pet should have the chance to do so. We believe that the welfare of animals is paramount, and demand exacting standards from our members relating to the care, management and trade in companion animals.
The PIAA National Code of Practice and Code of Ethics are quality standards for the operation of businesses in the pet industry supply chain. The Code sets standards that exceed current regulatory requirements. Compliance with the code is a mandatory requirement for membership of the PIAA. An Ethics and Complaints Committee adjudicates any complaints against activity deemed in contravention of the code.
PIAA is a member of the Australian Companion Animal Council and is represented on and works with Aquatic committees nationally, including OFMJG and the NSW Ornamental Fish Reference Group, Animal Welfare Advisory Committees in QLD, NSW, NT and the ACT, the Domestic Animal Management Implementation Committee in Victoria and the Dog & Cat Management Board in South Australia. We’ve also worked closely with the governments in QLD, NSW and SA on pet shop codes of practice. PIAA also holds a seat on the NSW Government’s Companion Animals Taskforce.

Latest news

We Are Family

These days, many people are having their first baby in their early thirties, meaning that our pets are often well established in the family unit before babies come along. Pets have long been recognised as valuable members of the family and in many cases are considered ‘substitute children’ before the arrival of a baby. All parents want their children and pets to enjoy a wonderful and loving relationship, but we cannot assume that our pets will naturally adapt to the arrival of a new baby. You have spent a great deal of time and effort preparing your pets so they are comfortable with their new environment and routines. The next step in ensuring your child and pets enjoy a great relationship is to make their initial meeting is a positive experience. Visit the We Are Family website for more... read more

Cone of shame – the serious health problems you don’t know your pet has!

By Dr Andy Roark. You might think your pet’s pearly white teeth mean their mouth is totally healthy. Not so, unfortunately. When it comes to pet dental health, there’s a little more to the story. These fast facts will walk you through the hidden problems in your pet’s mouth. 1.) Surprisingly, white teeth don’t always mean a healthy mouth White teeth are great, and you certainly don’t want tartar build-up, but the color of your pet’s teeth isn’t necessarily the most important thing to check. Those seemingly clean chompers aren’t necessarily telling you the whole story. Signs that infection may be lurking can be found by examining your pet’s gums. 2.) Yikes! Don’t miss the tell-tale signs of infection The health of your pet’s gums is actually more important than the health of their teeth. Infection in the gums can lead to a whole host of issues for your furry friend. Check gums for signs of infection, such as: Redness Swelling If you are noticing any of these signs, notify your trusted veterinarian immediately. 3) What if we just let it go a while? Issues with your pet’s mouth can do a lot more than just prevent your pet from getting a hot date. Left untreated, infections in your pet’s mouth can lead to bad breath and tooth loss. But that’s not the worst part… 4) Problems in your pet’s mouth can affect vital organs! That bacteria in your pet’s mouth has to go somewhere. When dental issues are left untreated, your dog or cat may develop heart, liver or kidney... read more

Become a member!

As a member of the nationally recognised industry body for the Australian pet industry, you can make a difference for your business, for your customers and for your industry.  
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Upcoming events

  1. FREE PIAA Member Webinar (Managing your online brand)

    Tuesday 1 March @ 11:00 am - 12:00 pm
  2. PIAA Pet First Aid Course – Melbourne

    Friday 11 March @ 9:30 am - 1:30 pm
  3. PIAA Pet First Aid Course – Brisbane

    Thursday 17 March @ 9:30 am - 1:30 pm
  4. PIAA Pet First Aid Course – Sydney

    Friday 18 March @ 9:30 am - 1:30 pm

Find a PIAA member near you

Is your local pet shop, grooming salon, boarding establishment, wholesaler, dog walker, pet minder or service provider a member of the Pet Industry Association of Australia? All of our members must comply with a code of practice to ensure high standards and ethical practices.
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Dog Groomer wanted – Belmont Avenue Vet Hospital – WA

Dog groomer wanted!! We are currently looking for a part-time dog groomer at Belmont Avenue Vet Hospital WA. Applicants must be experienced and capable of grooming a minimum of 6 dogs per day. Call 0411069622/08 9277 4966 for further information or email resume to... read more

Administration & Accounts Role – Petway Petcare

Petway Petcare, based on the Gold Coast, is seeking an experienced person to fill an Administration and Accounts role. The position is full time and requires an applicant with Pet Industry experience as well as a minimum of 5 years experience in a similar administrative role.  This position requires excellent administration skills including expert knowledge of Microsoft Office as well as MYOB accounting experience. You will be the first contact for our customers so this person also needs to be well spoken, have a positive attitude and want to work in a rapidly growing family business. Please submit your CV to Tania Taylor on Applications close Wednesday 2 December... read more

Ex-Display Fish Tanks for Sale in Eastern Sydney

The Pet Shop Eastgardens has some Retail display fish tanks for sale that were removed from the previous fit-out. There are 7 bays available, please make an offer on one or all. Pick up from Eastern Suburbs of Sydney Contact Troy - 0414 927 517... read more

Advertise here!

Pet Industry Association members can advertise pet industry job vacancies and place classified adverts on this website, as well as getting discounted rates in the Pet Trade Talk newsletter, and a free listing in the Pet Industry Association directory of members. » More reasons to become a member

Special deals for members

Members get great discounts on a variety of products and services as part of the PIAA Member Benefits program.
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