Industry Training

Online Training Courses

PIAA Pet Care Studies - Certificate & Advanced Levels - PIAA have launched an online training course broken up in two levels, Certificate and Advanced.

The first consisting of; Occupational Health and Safety, Animal Husbandry, Preventative Health Routines, Record Keeping, Emergency Care and First Aid and Customer Service Excellence. With the second consisting of; Sick Pets and Medications, Common Pet Diseases, Basic Human Resources, Marketing the Business and Basic Financial Principles.

These courses are available for you or your staff to undertake in your own time at your own pace with the cost of the two levels starting at $330 it is a great introductory course for anyone wanting to brush up on their skills or for an entry requirment into the industry.

Click here for more information


THE AQUARIUM VET ONLINE COURSE

The Course will have eight units when completed (see the website for all the details www.theaquariumvet.com.au). The aim of the course is to provide information that will satisfy readers and students from all levels of prior knowledge. This course is designed to be practical and so there are many pictures and diagrams (accumulated over the past ten years) provided to illustrate the text.

At this stage Unit One (Anatomy and Physiology) is available with Unit Two (Disease Concepts and Diagnostics) to be released in the next month. Over the next two years, the full course will be rolled out. At the completion of each unit, students can sit an examination and receive a Certificate of Completion. Each unit should take 20 to 30 hours to complete.

Later this year we will commence monthly Webinars on various topics related to the course and which will be available to all students.

The course is designed for aquarium retail staff who wish to offer their clients the best advice and information available as well as for serious fish hobbyists.

SPECIAL OFFER to PIAA Members
For the next three months, I am happy to offer any PIAA member the reduced student rate of $ 245 (incl GST) per unit. If a member wishes to purchase multiple student units then a further discount will apply and please contact us directly. www.theaquariumvet.com.au or 03 9792 4787.

Dr. Rob Jones
“The Aquarium Vet”


VIC – Australian Dog Training Centre

The Australian Dog Centres Dog Grooming Essentials (DGE) program covers all practical skills necessary for professional dog grooming. DGE is a multi part program and are all RTO formatted.

The Best Dog Grooming Skills you’ll ever get …

The head teachers at Australian Dog Centre are experienced professional groomers.

Nicky Renwood is a Certifier for International Professional Groomers (IPG). Nicky and Mel are the founders and have been involved in the field of professional all breeds dog grooming for over 30 years and have immense experience and expertise in the profession.

Together with experienced and dedicated staff at Australian Dog Centre, we take pride in being the industry leader, teaching and developing professional dog groomers or simply dog lovers who seek for more knowledge about their precious pets.

We offer students locally and all around the world the most professional and up-to-date dog grooming training courses to make them ready to enter into the exciting world of becoming a pet grooming professional.

Please visit our website www.australiandogcentre.com.au or call Nicky on 0425 700 806 or Mel on 0402 350 065


VIC - GOTAFE: Vocational training for careers working with animals

Goulburn Ovens Institute of TAFE offers a range of programs in the companion animal care and veterinary nursing. Training is delivered into workplaces across Victoria and Southern NSW through distance learning and online delivery, as well as face-to-face learning at the Rural Industries Campus in Wangaratta, North East Victoria.

Certificate II in Animal Studies Course Code RUV20104

This course is suitable for those interested in pursuing a career in animal care. It is designed for school students, volunteers in welfare agencies or shelters, Australian Apprentice-Trainees in Pet Industry workplaces such as pet shops, boarding kennels & catteries, grooming establishments, and in Veterinary Hospitals, and for people who are considering animal care as a career.

Students will learn about animal handling, feeding and husbandry in a broad range of animals and the importance of OH &S. Students will gain skills in working with animals and communicating with people to improve their skills for employment in Animal industries.

Program Structure

The Certificate II Animal Studies structure is tailored to suit the needs of the student through an extensive range of elective units. It can be undertaken on-line, on-campus, through workplace based training, or as a blend of these delivery modes.

Certificate III in Companion Animal Services Course Code RUV30304

The Certificate III in Companion Animal Services provides training for those who are employed (including Australian Apprenticeship-Traineeships) or who are seeking employment in the Companion Animal Industry e.g. Boarding Kennels, Grooming, Pet Shops, Animal Shelter Attendant and Dog Day Care.

Students learn how to care for a range of animals, how to be an effective animal care team member, the importance of monitoring and maintaining animal health and welfare, and the importance of OH & S in companion animal businesses. Students can specialize in a number of areas; e.g. grooming, fish care, birds, breeding, business/retail skills, and many others.

Program Structure

The Certificate III in Companion Animal Services can be undertaken as a workplace traineeship, or through part-time on-campus study at the new Rural Industries Campus, Wangaratta in combination with Certificate II in Animal Studies, resulting in a double qualification.

Certificate IV in Companion Animal Services Course Code RUV40304

Certificate IV in Companion Animal Services gives Skills Recognition (RPL) to managers and experienced employees of animal shelters, boarding kennels & catteries, animal breeding, animal training, pet shops, aquarium, aviary and animal grooming businesses.

Skills in business management, stock control, animal handling, animal behaviour, animal training, OHS, animal health, grooming, merchandising, animal health, OHS, and the selection, care and sales of animals such as dogs, cats, birds, fish, reptiles and other pets are covered.

Animal First Aid & Rescue from RUV20104 Certificate II in Animal Studies

Learn basic animal handling, rescue and first aid techniques in order to be able to practically respond to animals in need that require immediate attention.

Topics include:

  • Recognition and response to emergency situations
  • Assessing animals condition and measuring vital sign
  • The DRABC of animal first aid
  • Safe and humane rescue, capture, handling and transport techniques of animals
  • Specific Animal first aid techniques - CPR, haemorrhage control, first aid care for wounds, fractures and other injuries, dehydration, stress and shock
  • Bandage techniques
  • Animal first aid kit
  • Basic care of injured, displaced or orphaned animal

Introduction to Professional Dog Grooming

Learn professional grooming techniques, including bathing, clipping and scissoring. Experience a taste of what it is to be a professional dog groomer. Learn to clip your own pet and breed specific clipping techniques.

This course involves practical learning, and participants are encouraged to bring along their own dogs to work on. Please discuss with your trainer the suitability of your animal prior to course commencement. Please wear suitable clothing, including covered shoes.

Topics include:

  • Assessing dogs grooming requirements with regards to its health and coat condition
  • Understanding dog behaviour and safe dog handling
  • Pre-bathing techniques including brushing and de-matting
  • Bathing, use of shampoos, rinsing and drying techniques
  • Trimming - face, feet, nails
  • Use and care of clippers, scissors and other grooming equipment
  • Clipping and styling techniques to suit breeds
  • Customer service.

NSW - Dog Grooming Australia

Accredited Dog Grooming Courses, Nationally Recognised Qualification for new pet groomers and skill Recognition for existing groomers.

Dog Grooming Australia has developed Dog Grooming Training Courses and assessment. The courses and assessment have been developed in partnership with The Parramatta College, a Registered Training Organisation (National Provider No. 90276)

Dog Grooming Australia has nationally recognised courses and assessment is based on a national unit of competency - RUV4509A Provide professional companion animal grooming services, from Certificate IV in Companion Animal Services RUV40304. You will be assessed against this unit of competency. On completion of all assessments if you are successful you will be awarded a Statement of Attainment.

Please contact the nearest Training and Assessment centre for further enquiries;

Dog Grooming Australia Call Deborah on 0423 539 066 Download application forms via http://www.doggroomingaustralia.com.au


NSW - Richmond TAFE

The Animal Care Training Package has changed. In 2011 Richmond TAFE – Western Sydney Institute, will be offering the latest accredited courses in:

Cert II and Cert III Animal Studies,
Cert III Companion Animals,
Cert III and Cert IV Captive Animals,
Cert III and Diploma of Animal Technology,
Cert IV and Diploma of Veterinary Nursing,
Statement of Attainment in Professional Dog Grooming,
Statement of Attainment in Micro chipping.

WSI Plus Short courses and seminars are available in Dog Grooming, Dog Glamour and Hair Colouring, Natural Therapies for Animals, Herbal Medicine for Animals, Animal Massage, Handling Dangerous Dogs, Luring – Training Techniques for Dogs, Dog Detective 101, Introduction to Canine Behaviour, Introduction to Feline Behaviour, Advanced Canine Behaviour – Dog Psychology, Advanced Feline Behaviour – Cat Psychology, Reptile and Amphibian Care, Advanced Reptile – Python, Lizard & Turtle, Advanced Reptile – Venomous Snake & Crocodile, First Aid for Wildlife. For detailed course information click here

Current WSI Short Courses for 2011 are;

Introduction to Feline Behaviour New Course Date Announced!
Advanced Feline Behaviour - Cat Psychology New Course Date Announced!
Introduction to Canine Behaviour
Cynopraxic Dog Training with Vicki Austin

More information can be obtained;
Helen Bodhill
Email: helen.bodill@tafensw.edu.au
Phone: 02 4570 9033
Corner of Blacktown Road & Campus Drive
RICHMOND NSW 2753
Campus information


NSW - TAFE South Western Sydney Institute

Animal Care at Bankstown and Campbelltown

SWSI's Animal Care courses are managed by the Tourism, Hospitality, Primary Industry and Arts faculty.

This has been taken from the South Western Sydney Institute website www.swsi.tafensw.edu.au, Course information is listed below

CERTIFICATE II - 1045 Animal Studies
CERTIFICATE III - 1068 Captive Animals
CERTIFICATE IV - 1089 Captive Animals
CERTIFICATE III - 4289 Companion Animal Services
CERTIFICATE IV - 1094 Veterinary Nursing


QLD - TAFE Brisbane North Institute

RUV30304 - Certificate III in Companion Animal Services

Students would gain specific skills in animal care including training in the following:

  • Nutrition
  • care and management of dogs, cats, birds and small mammals
  • reception and office administration
  • grooming and clipping dogs and cats

This course is offered in both full time and part-time mode. You will undertake your training at the Animal Sciences Training Centre at Ithaca Campus. This course will take 18 weeks to complete.

Students can be expected to attend classes between Monday and Friday from 8am to 5pm.

For more course details click here

How do I find out more?

  • Available at Ithaca campus
  • Open Mondays and Wednesdays (8am - 5pm).
  • Catering for short hair/long hair dogs and cats.
  • Bathing, clipping, flea control and other services available at discounted prices.
  • Bookings essential - call (07) 3259 9153 Monday & Wednesday; (07) 3259 9151 Tuesday, Thursday and Friday.

Customer Information Centre: 131 248
Email: enquiry.bnit@det.qld.gov.au
Web Site: www.bn.tafe.qld.gov.au


QLD - Water Efficiency Certificate Course 2010

In November 2007, the SE QLD Water Restrictions came into place for any person or entity conducting a business which is primarily focused on delivering the relevant service in:

  • Mobile car washing and detailing (e.g. businesses washing sedans, four wheel drives and mini-buses)
  • Dog washing and grooming businesses (i.e. any pet related business using town water to wash animals)
  • External cleaners (any outdoor washing business involved in washing pavements, driveways, buildings, windows, roofs and other outdoor surfaces)

If you use town water, you must:

  • Be trainined in efficient waster use practices (usually by your industry association)
  • Be registered with Commerce Queensland http://www.cciq.com.au/ as a trained operator
  • Operate in accordance with water use efficiency guidelines.

Click here for more information on Water Restrictions

The Pet Industry Associaiton of Australia, conduct courses in SE Qld (Ithica Campus) and Sunshine Coast, for Businesses within the Pet Industry using best Practice Guidelines. The 90 minute course structure is outline below

  • Introduction
  • Need for Water Conservation in SE QLD
  • Outline of certificate process
  • Outline of and discussion of water guidelines
  • Water efficient products & services
  • Operators discussion of water conservation ideas
  • Operators undertake straight forward test on water efficiency guidelines
  • Operators self assessment undertaken and discussion
  • Next steps leading to Commerce QLD issuing certificate

The Commerce QLD certificate cost will be noted on the application. Special pricing applies for those Mobile hydrobath businesses that have more than one hydrobath vehicle will be required by Commerce QLD to pay an additional fee per vehicle. The certificate to be issued by Commerce QLD will comprise a certificate of registration (printed), a sticker and a card.

The business representative who has undertaken the course will be able ‘on-train’ others within the business regarding the water best practice guidelines within the certificate cost. Businesses will need to keep a record of those on-trained and be able to provide evidence of this under a statuary declaration.

A Water Efficiency Certificate Course is now a prerequisite to obtain a permit from Commerce QLD to commercially wash dogs in Sth East QLD during the water restrictions.

To register your attendance at the next Water Efficiency Certificate Course please select your closest training centre and complete the registration form and return to us either by fax 02 9659 5822 or by mail. You will be notified via email of the date once the minimum number of attendees is achieved.

Click here to download the BRISBANE Registration Form
Click here to download the SUNSHINE COAST Registration Form

If you have any questions please contact our office on 02 9659 5811 or info@piaa.net.au

Training is open to the Australian Pet Industry and Members recieve a discount on training costs.


National Courses

Animal Industries Resource Centre Courses
Delivered Nationally By: Distance Education
Contact - Animal Industries Resource Centre on 07 3289 1900 or www.provetlearning.com.au
Animal Industries Resource Centre offer Pet Industry Association Members a 5% discount on their courses.


Microchipping in Queensland

Ensure your compliance with the Animal Management (Cats and Dogs) Act 2008

From Wednesday 1 July 2009, every person implanting cats and dogs in Queensland with a microchip must be an authorised microchip implanter. This is a requirement under the Animal Management (Cats and Dogs) Act 2008.

For more information of AIRC courses, Contact - Animal Industries Resource Centre on 07 3289 1900 or visit www.provetlearning.com.au


Introductory Pet Grooming

Introductory Pet Grooming prevocational starter-course. Subjects covered include 'Animal Husbandry and Handling','Select and Prepare Grooming Equipment' and 'Grooming Techniques and Styles'. This course is ideal for those wanting to become pet groomers, or for veterinary nurses looking to broaden their skills in the veterinary practice with some additional units of study.

For more information of AIRC courses, Contact - Animal Industries Resource Centre on 07 3289 1900 or visit www.provetlearning.com.au


Certificate I in Animal Studies (Animal Care and Management Training Program)

This course is a fantastic new accredited course for those looking to commence their career in veterinary nursing or animal care. Students can now study a nationally recognised qualification without the prerequisite of employment. This course is ideal for those who want a kick-start in this field and is suitable for senior school students wanting to get ahead before leaving formal education. Being an accredited course, it can also be recorded on the Senior Certificate too! Subjects include: Prepare for Animal Care Work, Support Animal Care Work and students can study additional electives from Certificate II in Animal Studies.

For more information of AIRC courses, Contact - Animal Industries Resource Centre on 07 3289 1900 or visit www.provetlearning.com.au


Certificate III in Companion Animal Services

This course is for those looking to work in an animal care and educational capacity outside of the veterinary industry. It compliments those seeking employment in pet retailers and training schools, kennels/catteries, dog daycare centres and animal education centres/theme parks. Subjects include: Assist with general animal care, participate in workplace communications, provide information on companion animal selections and general care, provide enrichment for companion animals and capture, handle and transport companion animals.

Animal Industries Resource Centre says of their courses: these training packages have been introduced into the educational arena, incorporating nationally endorsed competency standards, assessment guidelines and national qualifications in line with the Australian Qualifications Framework (AQF).

For more information of AIRC courses, Contact - Animal Industries Resource Centre on 07 3289 1900 or visit www.provetlearning.com.au


National Dog Trainers Federation Courses (NDTF)

NDTF offer a range of courses from entry level to detector training, courses are run nationally in dog training as well as behaviour management.

Dog Behaviour and Training - more info click here

The program is designed for people from all walks of life, whether you wish to be involved with the training of dogs, or simply to further your knowledge of animal psychology and behaviour.

Distance Learning Courses - more info click here

The course is comprised of both theory and practical components and is run over 10 months. The theory element is conducted via DVD's and workbooks that are mailed to students throughout the course.

Canine Behaviour Specialist Courses - more info click here

The National Dog Trainers Federation is proud to offer the Canine Behaviour Specialist Course. This program is structured specifically for persons wishing to specialize in canine behaviour problems and behaviour modification techniques. The program goes far beyond teaching the basic principles of how to be an obedience instructor. It is designed to educate participants to make accurate diagnosis, appropriate treatment plans and to provide them with the tools necessary to deal with canines displaying a vast range of behaviour problems. This specialist program will only be offered once per year and places are strictly limited.

For a more detailed overview of the program or for your application pack, please email or call NDTF direct:

Please email or call NDTF for an information and application pack
Email: info@ndtf.net.au or Phone: 1300 66 44 66

Executive Members