Pet Industry Association members are bound by a common set of beliefs which unites the members and gives positive direction for the Association. Pet Industry Association members believe that owning pets is good for your health and good for society.

All Pet Industry Association members must abide by a strict Code of Practice, which demonstrates their professionalism and high standards. Members also abide by the Code of Ethics, which governs how a member should behave.

If you have a problem with a Pet Industry Association member, you have the peace of mind of knowing that there is a robust Ethics and Complaints Committee which adjudicates on these issues.

Pet Industry Association members have access to expertise in all aspects of the Pet Industry. This means that you can ask a member for advice on any pet related topic and know that they can source high quality information.

Pet Industry Association members have access to all the latest trends, services and skills. Ongoing training and research by members means a commitment by members to the best service possible for you.

Accreditation – the highest standard in Australia

Some Pet Industry Association members progress to accreditation – an independently audited analysis of the quality of the Members animal welfare, workplace safety, employee relation and public protection standards.

These are the top businesses in the pet industry in Australia and carry the “gold decal” of quality.

Pet Industry Association members and Pet Industry Association accredited members deliver education, expertise, added value, confidence and peace of mind to Pet Owners across Australia.