The Pet Industry Association demands exacting standards from our members to ensure the welfare of animals and promote responsible pet ownership.


Supporting the industry through advocacy

Building better business

AusPet 2018 - Friday October 19 - Trade PLUS Saturday October 20 & Sunday October 21 - Public

AusBoard 2018 - August 20-22 - Mercure Hunter Valley Gardens Resort

AusGroom 2018 - Saturday June 16 & Sunday June 17 (Competitions) PLUS Monday June 18 & Tuesday June 18 (Seminars & Workshops)

What we believe

The Pet Industry Association is the only industry association in Australia created to represent all businesses in the pet industry. Formed in 1979 as the PIJAC, we have evolved into a peak organisation which aims to create an environment of best practice principles and ongoing learning for improved technology and systems in the pet industry. The Pet Industry Association is run by members for its members and offers a voice for all who join by liaising with governments, animal welfare agencies, as well as pet and animal groups nationally and internationally. We are represented on government steering committees, consultation and advisory groups on pet ownership and industry issues around Australia.

To promote, support and represent a sustainable pet industry because we recognise that pets and their welfare are essential for a healthy society.

This ensures our members thrive and our Association continues to represent the majority of the industry.

The PIAA National Code of Practice and Code of Ethics are quality standards for the operation of businesses in the pet industry supply chain. The Code sets standards that exceed current regulatory requirements. Compliance with the code is a mandatory requirement for membership of the PIAA. An Ethics and Complaints Committee adjudicates any complaints against activity deemed in contravention of the code.
PIAA is a member of the Australian Companion Animal Council and is represented on and works with Aquatic committees nationally, including OFMJG and the NSW Ornamental Fish Reference Group, Animal Welfare Advisory Committees in QLD, NSW, NT and the ACT, the Domestic Animal Management Implementation Committee in Victoria and the Dog & Cat Management Board in South Australia. We’ve also worked closely with the governments in QLD, NSW and SA on pet shop codes of practice. PIAA also holds a seat on the NSW Government’s Companion Animals Taskforce.

Latest news

Protect your pets from poisonous plants

Getting the garden ready for Christmas/New Year is often on the ‘to do’ list at this time of year. But before people start disturbing existing plants or introducing new ones to their garden, the Australian Veterinary Association (AVA) is urging pet owners to be cautious of plants that are toxic to animals.

AVA President Dr Paula Parker said, “Cycads or ‘Sago palms’ have become quite popular. They are hardy, suitable for the less successful gardeners out there, and can seem like a good idea. However, they are extremely toxic to our pets. In fact, all parts of the Cycad plant including the seeds, roots and leaves are toxic to animals.”

The toxins in Cycads are quick and deadly and they wreak havoc on the liver.

“Recently, I saw three dogs from the same family poisoned by Cycad plants. They had moved to a new property and were removing plants from the backyard. In the process, the Cycad plants were disturbed, and the dogs started playing with the roots.

“Their owners brought them into the veterinary clinic later that afternoon when they started to vomit. Even after just a few short hours we could detect signs of liver damage.

“Cycad toxicity is highly fatal. Thankfully, with intensive treatment, two of the dogs pulled through. Unfortunately, the most mischievous of their clan didn’t make it. Despite all of our efforts, over the next 12 hours his liver went into failure before our eyes,” Dr Parker said.

Cycad toxicity is quick, devastating and deadly. It is extremely important that pet owners do not have Cycad plants in their pet’s environment and if they do, owners must ensure that all parts of the plant are removed and the area is cleaned.

Some other plants that are known to be toxic to animals include:

  • holly
  • mistletoe
  • tulips
  • oleander
  • amaryllis
  • kalanchoe
  • yew
  • English ivy.

If pet owners are concerned that their pet may have ingested Cycad plants or any other toxic plants, it is essential they contact their veterinarian immediately.

Grieving the loss of a beloved pet – Tips for coping

Grieving the Loss of a Beloved Pet: Tips for Coping

For many pet owners, they know the sheer joy of getting a new puppy or kitten and the agony of loss and grief that we feel when they pass. Whether it was through something quick and unexpected like an injury or illness, or they simply have outlived their years here on the planet, we still can be shattered by their departure.

Our beloved companions are more than “just a dog” or “just a cat,” they’re like members of our family and dealing with this type of grief and sorrow is completely normal. The grieving process is different for everyone, but it is something that we have to endure nonetheless. Here are some tips for dealing with this type of tragedy.


Don’t be afraid to reach out to family and friends for support, especially those who have pets or are animal lovers themselves. They will likely understand how you feel and should be able to help you cope. But here’s a few things that you shouldn’t do:

  • Don’t let anyone devalue your loss or tell you how you should feel


  • If someone tells you to “get over it” or “move on” - then you should move on - to someone else for support


  • Don’t neglect yourself since the stress of losing a loved one can interfere with your health


  • In the same way, if you have other pets, be sure to stick to your regular routine of feeding, exercising, spending time with them, etc. since they are likely grieving too

Well meaning friends and family can offer you advice, but it doesn’t necessarily mean that you have to accept it; for example, some may tell you to get another pet immediately. But if you’re not ready, then you’re simply not ready. Maybe you’ll get another animal in six months or a year, perhaps you’ll never get another pet, but that decision is yours to make.


Things like a funeral service or memorial can help you, your friends and family deal with this type of loss and offer everyone some closure. If someone tells you that it’s inappropriate or ridiculous to have a funeral for an animal, you should simply ignore them and do what you feel is best.

Planting a tree in their honor, preparing a scrapbook and even purchasing a personalized memento of your animal can also help with the healing process. Once the initial sting of losing your best friend has lessened, sometimes it’s nice to simply share memories and stories of the good times you shared.


If your grief is persistent and significant enough that it interferes with your ability to function normally, don’t be afraid to seek professional help. Your doctor or other mental health professional may need to evaluate you for depression or anxiety due to your loss.

There’s other support available out there in the form of grief counseling groups, pet loss support groups, online message boards, there are even pet loss hotlines.

You know what they always say, it’s going to take some time. Although there is sometimes little comfort available in this solution, it is often what works in the long run. Peace be with you during your time of loss and may the sun shine brightly over the Rainbow Bridge.

Article by Amber Kingsley

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As a member of the nationally recognised industry body for the Australian pet industry, you can make a difference for your business, for your customers and for your industry.

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Events Calendar 2018

Find a PIAA member near you

Is your local pet shop, grooming salon, boarding establishment, wholesaler, dog walker, pet minder or service provider a member of the Pet Industry Association of Australia? All of our members must comply with a code of practice to ensure high standards and ethical practices.

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Pet Industry Association members can advertise pet industry job vacancies and place classified adverts on this website, as well as getting discounted rates in the Pet Trade Talk newsletter, and a free listing in the Pet Industry Association directory of members. » More reasons to become a member

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