The Pet Industry Association demands exacting standards from our members to ensure the welfare of animals and promote responsible pet ownership.

What we believe

The Pet Industry Association is the only industry association in Australia created to represent all businesses in the pet industry. Formed in 1979 as the PIJAC, we have evolved into a peak organisation which aims to create an environment of best practice principles and ongoing learning for improved technology and systems in the pet industry. The Pet Industry Association is run by members for its members and offers a voice for all who join by liaising with governments, animal welfare agencies, as well as pet and animal groups nationally and internationally. We are represented on government steering committees, consultation and advisory groups on pet ownership and industry issues around Australia.

To promote, support and represent a sustainable pet industry because we recognise that pets and their welfare are essential for a healthy society.

This ensures our members thrive and our Association continues to represent the majority of the industry.

The PIAA National Code of Practice and Code of Ethics are quality standards for the operation of businesses in the pet industry supply chain. The Code sets standards that exceed current regulatory requirements. Compliance with the code is a mandatory requirement for membership of the PIAA. An Ethics and Complaints Committee adjudicates any complaints against activity deemed in contravention of the code.
PIAA is a member of the Australian Companion Animal Council and is represented on and works with Aquatic committees nationally, including OFMJG and the NSW Ornamental Fish Reference Group, Animal Welfare Advisory Committees in QLD, NSW, NT and the ACT, the Domestic Animal Management Implementation Committee in Victoria and the Dog & Cat Management Board in South Australia. We’ve also worked closely with the governments in QLD, NSW and SA on pet shop codes of practice. PIAA also holds a seat on the NSW Government’s Companion Animals Taskforce.

Latest news

7 Pet-Friendly Places To Visit, Stay & Play In & Around Sydney

playing puppyThere continues to be a growing number of pet-friendly accommodations available, not only in Australia, but all around the world. Often when we think of the term “pet-friendly,” we may imagine an outdoor dog park, but there’s also many hotels and restaurants that are welcoming our four-legged friends to join us on our journeys.

So instead of leaving them behind to suffer from possible separation anxiety when you’re on your next holiday, consider bringing them along when you visit any of these places that are located in and around Sydney. Locals and foreigners alike will enjoy visiting or staying at any of these animal-friendly locations:

#1 - Sydney Park

Let’s start off with one of Australia’s premier recreation areas that also allows pets inside of the beautiful Sydney Park. Not only do they allow dogs, they have their own off-leash area for them to roam and play. With a large children’s play area, 40 hectares of lush, green grass and gardens, the whole family will enjoy this outing, the perfect place for a picnic.

#2 - Medusa Boutique Hotel

The Medusa Boutique Hotel is mentioned on many popular travel review sites getting an average of almost five stars on Expedia of Australia. Not only do they allow pets into their resort, you can have two of them stay with you at no extra charge. This upscale, modern, yet retro retreat is a scenic stay in Darlington, not far from the iconic, world renowned  performing arts center, the Sydney Opera House and stunning Harbour.

#3 - Café Bones

Appropriately named, this trademarked coffee shop extremely pet-friendly and is purported to be the the world’s first pet-friendly cafe. You and your canine can enjoy a delicious cup of cappuccino or a “puppaccino” as it’s called here. They welcome you to exercise your dog there and reward them with one of their signature dog treats, while humans can enjoy their homemade pastries, sandwiches and baked goods.

#4 - Newtown Serviced Townhouses

Popular on the AirBnB circuit, these furnished townhouses are obviously available to be rented by weary travellers looking for a more homey environment. They’re also serviced daily during your stay. It’s like the best of both worlds, cleaning services provided by hotels, but a condo setting with kitchens and other household amenities. While the majority of them allow animals, you should still check about pet policies with individual proprietors before booking.

#5 - On The Verge Café

This newer restaurant and cafe allows dogs at their outdoor seating venues. Reviewers recommend their Norwegian Eggs, describing them as something similar to Eggs Benedict with a refreshing twist. See for yourself if some of their unique dishes and outdoor setting will appeal to both you and your pooch.

#6 - The Langham

Also known as The Observatory, The Langham is perfect for those who want luxury, something close to the coast and also allows pets. For a small fee, they’ll allow dogs up to 20 k to stay with their masters, but remind guests that animals aren’t allowed in their restaurant or dining hall.

sydney harbour

#7 - The Four Seasons in Sydney

This popular, global chain of hotels has a long-standing pet-friendly policy in place and their location in Sydney offers some spectacular views of the harbor and Opera House from inside some of their premium suites. With two restaurants, a full bar and in-room dining available, you can get anything you want from your holiday experience without travelling far from the hotel.

Check out or check in - to any of these pet-friendly locations in the greater Sydney area. You and your four-legged best friend will have the time of your lives in the land down under.

Author:  Amber Kingsley, Freelance Journalist & Writer

Understanding Dominance

dominant dogs

Dominance or “Being Your Dog’s Pack Leader” is often advised by many dog trainers, dog behaviourists, dog breeders, dog owners & the media that are not up to date with the most scientifically proven information.

The Association of Professional Dog Trainers puts it very well when they wrote;

“Contrary to popular thinking, research studies of wolves in their natural habitat demonstrate that wolves are not dominated by an “Alpha Wolf” that is the most aggressive male, or male-female pairing, of the pack. Rather, they have found that wolf packs are very similar to how human families are organized, and there is little aggression or fights for “dominance.” Wolves, whether it is the parents or the cubs of a pack, depend on each other to survive in the wild; consequently wolves that engage in aggressive behaviours toward each other would inhibit the pack’s ability to survive and flourish. While social hierarchies do exist (just as they do among human families) they are not related to aggression in the way it is commonly portrayed (incorrectly) in popular culture. As Senior Research Scientist L. David Mech recently wrote regarding his many years of study of wolves, we should “once and for all end the outmoded view of the wolf pack as an aggressive assortment of wolves consistently competing with each other to take over the pack.” (Mech, 2008) In addition to our new understanding of wolf behaviour, study into canine behaviour has found that dogs, while sharing some traits with their wolf cousins, have many more significant differences. As a result, the idea that dog behaviour can be explained through the application of wolf behaviour models is no more relevant than suggesting that chimpanzee behaviour can be used to explain human behaviour.”

Dog’s go through species id at 2 weeks of age, they know they are a dog and will not have a hierarchy with any other species.  So an alpha wolf will not decide one day to try and become alpha of a wild dog pack, as it does not cross species in hierarchy.  Similarly a dog will not decide to become alpha of your cat/rabbit/chicken or YOU, because they are all another animal species.

Our dog’s dominance may come into play with other dogs, usually over resources such as food, toys, sleeping areas, owner’s attention, but these are not achieved through force, but rather from one dog deferring to another peacefully.  If you have a multi dog household you have probably witnessed this yourself and it will be fluid as learning and age take place.  So a dog that views toys as a high resource, may, when a toy is thrown, always get it first and the other dogs now hardly bother chasing the toy, after all what’s the point?  Now that dog is getting older and he/she cannot run as fast, so another dog in the household may now always get that resource.  Many owners think there is a lineage hierarchy, so they will think if they have let’s say three dogs in the house, Dog A is top dog, followed by Dog B then last is Dog C.  But if they looked closely they would find Dog A is higher ranking over food resources& owners attention whilst Dog B is higher ranking over toy resources and Dog C over sleeping areas.  Dogs that use aggression to get what they want are not being dominant; in fact they are more anxious than dominant

.dominant dogs 2

But the important part to take away here is the fact you cannot be the dogs pack leader because you’re not a dog!

When dealing with behaviour or training problems it is so important to find a trainer or behaviourist that is up to date in this theory and use positive reinforcement methods, rewarding the dog for performing the task.  So stopping the unwanted behaviour positively and re-training what we do want and rewarding that.  This is successful and enhances your relationship with your dog.

If you follow advice to become the pack leader, you will impact on the relationship with your dog in an aversive manner.  Such misinformation can cause further problems that can lead to anxiety, fearfulness and aggression.  This can also lead to your dog becoming very depressed as it has no idea what or why your doing this, so it just shuts down.

Some of the following problems are often cited as being “the dog is trying to be dominant over you”.

Dog pulls on lead and through doorways This is not dominance; the dog has not been trained and is usually just excited.
Dog is disobedient Have you trained the commands so your dog fully understands them?
Dog wants to get on furniture or bed Because it’s more comfy, not because it’s being dominant!
Dog jumps up at people trying to assert his rank. Dog has been inadvertently trained to do this as someone is reinforcing it with attention either positively (hello) or negatively (Off!)
Dog toilets in house to assert his dominance in the territory. Not at all, dog that start toileting in house when they never use to may well have a medical problem and a vet should be sought.  Other than that it was due to inconsistency in owners housetraining techniques.

Final Thoughts:

When seeking help from a trainer or behaviourist always ask their beliefs regarding dominance and using physical force and intimidation to train a dog, whether for obedience or for behaviour problems. An educated canine professional should be well-acquainted with the latest scientific understandings of dog behaviour and be willing to openly discuss their training methodologies with you.

Source: Taking the Lead with Gill White via The Pet Directory

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As a member of the nationally recognised industry body for the Australian pet industry, you can make a difference for your business, for your customers and for your industry.

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Upcoming events

  1. 2016 Brisbane Grooming Competitions

    Sunday 21 August @ 9:00 am
  2. AusBoard 2016

    Monday 22 August @ 9:00 am - Thursday 25 August @ 5:00 pm
  3. 2016 Adelaide Royal Grooming Competitions

    Sunday 4 September
  4. 2016 Melbourne Royal Grooming Competitions

    Sunday 25 September

Find a PIAA member near you

Is your local pet shop, grooming salon, boarding establishment, wholesaler, dog walker, pet minder or service provider a member of the Pet Industry Association of Australia? All of our members must comply with a code of practice to ensure high standards and ethical practices.

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Dog Groomer wanted – Belmont Avenue Vet Hospital – WA

Dog groomer wanted!! We are currently looking for a part-time dog groomer at Belmont Avenue Vet Hospital WA. Applicants must be experienced and capable of grooming a minimum of 6 dogs per day. Call 0411069622/08 9277 4966 for further information or email resume to... read more

Grooming Position in Elwood Victoria

Whoopsy’s in Elwood Victoria are seeking an experienced dog groomer.  The position will involve retail sales and Saturday work (on alternating weeks). Please forward application and include your resume to read more

Ex-Display Fish Tanks for Sale in Eastern Sydney

The Pet Shop Eastgardens has some Retail display fish tanks for sale that were removed from the previous fit-out. There are 7 bays available, please make an offer on one or all. Pick up from Eastern Suburbs of Sydney Contact Troy - 0414 927 517... read more

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Pet Industry Association members can advertise pet industry job vacancies and place classified adverts on this website, as well as getting discounted rates in the Pet Trade Talk newsletter, and a free listing in the Pet Industry Association directory of members. » More reasons to become a member

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Members get great discounts on a variety of products and services as part of the PIAA Member Benefits program.

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