The Pet Industry Association demands exacting standards from our members to ensure the welfare of animals and promote responsible pet ownership.

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What we believe

The Pet Industry Association is the only industry association in Australia created to represent all businesses in the pet industry. Formed in 1979 as the PIJAC, we have evolved into a peak organisation which aims to create an environment of best practice principles and ongoing learning for improved technology and systems in the pet industry. The Pet Industry Association is run by members for its members and offers a voice for all who join by liaising with governments, animal welfare agencies, as well as pet and animal groups nationally and internationally. We are represented on government steering committees, consultation and advisory groups on pet ownership and industry issues around Australia.

To promote, support and represent a sustainable pet industry because we recognise that pets and their welfare are essential for a healthy society.

This ensures our members thrive and our Association continues to represent the majority of the industry.

The PIAA National Code of Practice and Code of Ethics are quality standards for the operation of businesses in the pet industry supply chain. The Code sets standards that exceed current regulatory requirements. Compliance with the code is a mandatory requirement for membership of the PIAA. An Ethics and Complaints Committee adjudicates any complaints against activity deemed in contravention of the code.
PIAA is a member of the Australian Companion Animal Council and is represented on and works with Aquatic committees nationally, including OFMJG and the NSW Ornamental Fish Reference Group, Animal Welfare Advisory Committees in QLD, NSW, NT and the ACT, the Domestic Animal Management Implementation Committee in Victoria and the Dog & Cat Management Board in South Australia. We’ve also worked closely with the governments in QLD, NSW and SA on pet shop codes of practice. PIAA also holds a seat on the NSW Government’s Companion Animals Taskforce.

Latest news

8 Amazing Little-Did-You-Know Facts about Cats


Frequencies of 20 to 50 Hertz are helpful in speeding the healing process of bone injuries. Cat’s purr vibrations which range from 20 – 140 Hertz, can help heal soft tissue injuries to ligaments, tendons and muscles.

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A cat’s sense of smell is 14 times – yes, 14 times! – more sensitive and stronger than humans.

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Cats can run at 30 mph or 48 kph which is faster than gold-winning 100 meter world record champion Usain Bolt.

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On average, cats spend around 2/3 of their days sleeping. To give you an idea, a nine-year old cat has been awake for three years of its life.

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Cats can make over 100 different sounds, whereas dogs make around 10.

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Felines lack a sweet tooth, as it is believed that there is a mutation in a key taste receptor that prevents cats from tasting sugar.

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The ridged pattern on cat’s nose is as unique as a human fingerprint. The same applies to dogs.

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There are 88 million pet cats in the United States. Dogs trail closely behind with around 74 million.

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Preventing and Relieving Stress In Dogs

No one likes to be under stress and pets are certainly no different. Recently we published a post about recognizing the signs of stress in felines, which are also similar to those found in dogs. Here we’ll look at ways to prevent and treat stress for our four-legged best friends.

Commonly when we think about stress, we may be imagining something like separation anxiety, which estimates place at around 30% of all companion animals who suffer from this to some degree. In addition to the signs as noted in our previous article, dogs can also become destructive, chewing or digging during our absence. They may also groom, chew or scratch their bodies to the point of causing injury to themselves.

puppy with ball

Usually positive training techniques are effective when dealing with this type of disorder, but you might want to try some distraction techniques, like leaving on a television or radio when you need to leave them home alone. Other ways to ease this type of suffering is by providing them with interactive toys or treats while you’re away.

Event Related Stress

Many dogs suffer from stress associated with a specific event, like fireworks or during loud thunderstorms. Especially when we have advanced warning of when these may be occurring, there are some natural remedies available that will calm or soothe a distressed dog without the use of drugs.

The makers of one of these options, Bach’s Rescue Remedy, lists over a dozen herbs and other all natural ingredients on their website that can help dogs with everything from lethargy to being high strung. For example, crab apple is said to help dogs who are excessive “stress” groomers and experience rashes or other problems as a result.

Reducing Overall Stress

Keeping a dog on a regular schedule is best for them overall, but it also helps to reduce stress since the occurrence of everyday events are less unexpected. Other ways to ensure they’ll stay calm and be less anxious are:

  • Playing With Them: Regular exercise, especially for younger and adult dogs who need to burn off some steam.
  • Staying With Them: If your dog is fearful of thunderstorms, stay with them during this event since your presence can be very calming.
  • Giving Them A Massage: Who doesn’t love a nice, soothing massage to ease our everyday stress and dogs can reap the same type of calming rewards from a nice rubdown.
  • Giving Them Space: Yet another reason for crate training a dog, giving them their own space, even if it’s a cozy bed, is very reassuring for them.
  • Giving Them Better Food: Similar to humans, dogs can also suffer from added stress due to a poor diet so be sure they have quality food that’s properly balanced for their specific dietary needs and life stage.

puppy with umbrella

Always see your vet first before changing your dog’s exercise or diet regime. If your pet continues to experience stress for some unknown reason, please take them to see their veterinarian. They could be suffering from some sort of medical issue that’s causing them anxiety. If training, love, attention, affection or a visit to the doggie doctor all don’t work, you may want to consult an animal behavioural specialist for answers.

Author: Amber Kingsley - Freelance Pet Writer

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Is your local pet shop, grooming salon, boarding establishment, wholesaler, dog walker, pet minder or service provider a member of the Pet Industry Association of Australia? All of our members must comply with a code of practice to ensure high standards and ethical practices.

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Full Time Groomer Wanted

Dogue Gunghalin ACT is looking for a full time experienced groomer to attend to all Spa grooming activities, daily spa and day care operations To be consider for the role you should have: Minimum 4 years dog grooming experience Breed-specific clipping skill-set Strong interpersonal communication skills A desire to deliver customer experience excellence Certificate III in Pet Grooming or industry experience equivalent Creative Grooming certifications are desirable but not essential If you think you have the expertise to grow and thrive in this role, we would love to hear from you. Please forward your CV and cover letter to DOGUE Gungahlin –... read more

Experienced Dog Groomer Wanted

Dogue Wahroona is seeking the services of an experienced dog groomer. To be considered for this role you will have: Minimum 3 years dog grooming experience Breed-specific clipping skill-set Strong interpersonal communication skills A desire to deliver customer experience excellence Certificate III in Pet Grooming or industry experience equivalent Creative Grooming certifications are desirable but not essential Japanese speaking skills are considered an asset If you think you have the expertise to grow and thrive in this role, we would love to hear from you. Please forward your CV and cover letter to DOGUE Franchising – read more

Ex-Display Fish Tanks for Sale in Eastern Sydney

The Pet Shop Eastgardens has some Retail display fish tanks for sale that were removed from the previous fit-out. There are 7 bays available, please make an offer on one or all. Pick up from Eastern Suburbs of Sydney Contact Troy - 0414 927 517... read more

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Pet Industry Association members can advertise pet industry job vacancies and place classified adverts on this website, as well as getting discounted rates in the Pet Trade Talk newsletter, and a free listing in the Pet Industry Association directory of members. » More reasons to become a member

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Members get great discounts on a variety of products and services as part of the PIAA Member Benefits program.

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