The Pet Industry Association demands exacting standards from our members to ensure the welfare of animals and promote responsible pet ownership.

Supporting the industry through advocacy

Building better business

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What we believe

The Pet Industry Association is the only industry association in Australia created to represent all businesses in the pet industry. Formed in 1979 as the PIJAC, we have evolved into a peak organisation which aims to create an environment of best practice principles and ongoing learning for improved technology and systems in the pet industry. The Pet Industry Association is run by members for its members and offers a voice for all who join by liaising with governments, animal welfare agencies, as well as pet and animal groups nationally and internationally. We are represented on government steering committees, consultation and advisory groups on pet ownership and industry issues around Australia.

To promote, support and represent a sustainable pet industry because we recognise that pets and their welfare are essential for a healthy society.

This ensures our members thrive and our Association continues to represent the majority of the industry.

The PIAA National Code of Practice and Code of Ethics are quality standards for the operation of businesses in the pet industry supply chain. The Code sets standards that exceed current regulatory requirements. Compliance with the code is a mandatory requirement for membership of the PIAA. An Ethics and Complaints Committee adjudicates any complaints against activity deemed in contravention of the code.
PIAA is a member of the Australian Companion Animal Council and is represented on and works with Aquatic committees nationally, including OFMJG and the NSW Ornamental Fish Reference Group, Animal Welfare Advisory Committees in QLD, NSW, NT and the ACT, the Domestic Animal Management Implementation Committee in Victoria and the Dog & Cat Management Board in South Australia. We’ve also worked closely with the governments in QLD, NSW and SA on pet shop codes of practice. PIAA also holds a seat on the NSW Government’s Companion Animals Taskforce.

Latest news

Desexing subsidy across Gold Coast to reduce unwanted kitten increase


Animal Welfare League Queensland (AWLQ) and the City of Gold Coast Council are promoting a cat desexing subsidy to residents in need across the coast to stem the number of unwanted kittens.

“After a very welcome decline in kitten numbers coming into the pound and Animal Welfare League Queensland to rehome for many years, we have seen an increase for the last two years,” AWLQ Strategic Director Joy Verrinder said.

“With kitten breeding season already started, we urgently need everyone to desex cats before they can potentially have their first litter of kittens from just four months of age and up to three litters in just 12 months.

“For every cat which breeds, there are nine fewer homes for existing cats each year.”

From Wednesday, November 9 AWLQ’s National Desexing Network is promoting the City of Gold Coast Cooperative Desexing program for people struggling to afford to desex their cats.

Eligible owners will pay just $35 to desex a male cat, $55 a female cat, and just $35 for any additional female cats.

Eight clinics are participating across the length of the Gold Coast, including AWLQ’s own Community Vet Clinic at Coombabah, Arundel Vet Surgery, Companion Care Veterinary Surgery Ormeau, Jacobs Well Vet Surgery, Pimpama Pet Vet, The Pines Vet, Pet Wellness Centre in Burleigh, and Tugun Vet Surgery.

“It’s a wonderful community support service being provided by these vets. We are so grateful for their generosity and goodwill, and encourage people to support them,” Ms Verrinder said.

Eligible Gold Coast residents receive a desexing voucher as part of the Cooperative Desexing Program. Council subsidises some of the costs, participating vet clinics considerably reduce their prices and AWLQ provides staff and resources year round free of charge to manage the program.

Desexing subsidies aren’t only available for owned cats.

“If you are feeding an unidentified stray cat, you can access a desexing voucher to help you take ownership of that cat, microchip her, and provide a huge community benefit in preventing  more unowned or “feral” cats,” Ms Verrinder said.

If you have an accidental litter of kittens, you can be supported to desex your mother cat, and the kittens before you rehome them, to prevent the cycle continuing.

All kittens bred on the Gold Coast must be desexed prior to being sold or given away, unless they have a health issue or are going to someone with a City of Gold Coast breeder permit.

City of Gold Coast Council works closely with AWLQ, leading the way in providing funds to subsidise the desexing of approximately 250 cats each year to prevent abandoned, feral and euthanized cats. This is far more effective and less expensive for the community, than collecting, impounding and euthanizing or rehoming cats.

AWLQ also provides additional subsidies when Council’s annual funding ends. Last year 369 cats were desexed under this program.

Cat/kitten surrender data from Gold Coast City in 2009/10 shows the top three reasons for not desexing cats were:

  • 34% due to a belief that they were too young
  • 32% due to simply not getting around to it
  • 14% due to cost

“By raising awareness that cats can be safely desexed from two months of age, promoting desexing, and providing a financial incentive to do it, all three issues are being addressed,” Ms Verrinder said.

AWLQ issues the vouchers on behalf of the City of Gold Coast. To find out if you are eligible, contact AWLQ’s National Desexing Network on 5509 9001.

November is Pet Cancer Awareness Month

Cancer is a major cause of death in pets. Studies have shown that 1 in 4 dogs (and 1 in 5 cats) will develop cancer during their lifetime reported in The Lead enewsletter (Dogs NSW).
November is Pet Cancer Awareness Month to remind pet owners the importance of keeping their companion animals healthy with annual visits to their veteranarian. Know the signs of pet cancer and what you can do to reduce the risk of cancer in your cat or dog. Find a veteranary oncologist in Australia. Watch the video on how to check your dog for tumours.

Signs of pet cancer

Because pets can suffer from many types of cancers, they may exhibit a wide range of signs. However, here are some of the most common cancer indications to look out for:

  • Lumps and bumps
  • Abnormal discharges
  • Abnormal odours
  • Non-healing wounds
  • Change in appetite
  • Weight loss
  • Lethargy or depression
  • Evidence of pain
  • Coughing or difficulty breathing
  • Changes in bathroom habits

It is advisable to contact your veterinarian right away if your pet exhibits any of the above symptoms. Find a veterinary oncologist in Australia.

Treatment for Pet Cancer

Many cancer treatments and therapies for pets do NOT have the same side effects as they do in humans. Pets receive lower dosages, which cause significantly fewer side effects, and most pets tolerate radiation and chemotherapy well. Treatment options depend on the type of cancer your pet has, and may also be done alone or in combination:

  • Chemotherapy
  • Radiation therapy
  • Surgery
  • Electrochemotherapy
  • Immunotherapy
  • Stereotactic radiosurgery (SRS)

Pet cancer prevention

While a definitive cause of pet cancer is not known, you can reduce the risk of cancer in your dog with the following tips:

  • Schedule annual health check-ups with your vet or more often if your dog is older.
  • Frequently examine your dog’s body for any lumps and bumps, and if you find something, contact your vet immediately.
  • Ensure your dog maintains a healthy weight.
  • Protect your dog from sunburns to prevent melanoma, especially breeds with short fur.
  • Reduce risks in the environment, such as pesticides, second hand smoke and cleansers with harsh chemicals.

Dr Ken Wyatt, Perth Veterinary Specialists, shows how to check your dog for tumours in this short video

Article courtesy of

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Upcoming events

  1. PIAA & Oster proudly present AusGroom 2017

    Saturday, 11 June, 2016 - Sunday, 18 June, 2017

Find a PIAA member near you

Is your local pet shop, grooming salon, boarding establishment, wholesaler, dog walker, pet minder or service provider a member of the Pet Industry Association of Australia? All of our members must comply with a code of practice to ensure high standards and ethical practices.

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Franchise Operations Coordinator Wanted

DOGUE HQ IS RECRUITING! Luxury dog grooming spa and retail boutique DOGUE is bringing the finest in canine style and care to Sydney, Melbourne and Canberra through its eight gorgeous boutiques. Experience the DOGUE Difference: Confidence, Style, Fashion and Fun! We...

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Full Time Groomer Wanted

Dogue Gunghalin ACT is looking for a full time experienced groomer to attend to all Spa grooming activities, daily spa and day care operations To be consider for the role you should have: Minimum 4 years dog grooming experience Breed-specific clipping skill-set Strong...

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Franchise Operations Coordinator Wanted

DOGUE HQ IS RECRUITING! Luxury dog grooming spa and retail boutique DOGUE is bringing the finest in canine style and care to Sydney, Melbourne and Canberra through its eight gorgeous boutiques. Experience the DOGUE Difference: Confidence, Style, Fashion and Fun! We...

read more

Ex-Display Fish Tanks for Sale in Eastern Sydney

The Pet Shop Eastgardens has some Retail display fish tanks for sale that were removed from the previous fit-out. There are 7 bays available, please make an offer on one or all. Pick up from Eastern Suburbs of Sydney Contact Troy - 0414 927 517...

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Pet Industry Association members can advertise pet industry job vacancies and place classified adverts on this website, as well as getting discounted rates in the Pet Trade Talk newsletter, and a free listing in the Pet Industry Association directory of members. » More reasons to become a member

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