Animal Care Team Supervisor @ Heathcote NSW

  • Do you have experience in managing and mentoring people ?
  • Are you reliable, focus on attention to detail, value hygiene and cleanliness?
  • Do you have experience in animal services ?

Hanrob Pet Hotels is Australia’s largest and most successful domestic animal training and pet care organisation. We are currently seeking a Pet Welfare Supervisor at our Heathcote¬†facility in the south of Sydney.

If you have experience working with animals, a genuine affection for dogs and cats, and have supervisory experience, we would love to hear from you.

This position works Thursday to Monday.

The Pet Welfare Supervisor is responsible for:

  • Coaching, mentoring and directing all pet welfare staff
  • Planning the team’s daily activities, coordinating and overseeing all aspects of kennel operations to ensure the highest quality of pet welfare and care
  • Delivery of client services and communications that exceed client expectations
  • Issues management (monitoring, communicating and resolving)
  • Identifying animals for veterinary examination
  • Adhering to and ensuring staff are complying with Hanrob Pet Hotels’ operating procedures and work health and safety requirements
  • Identifying and implementing continuous improvement initiatives

The successful candidate MUST:

  • Offer proven ability as a team leader
  • Display excellent communication and organising skills
  • Work with attention to detail
  • Demonstrate initiative
  • Bring with them experience in working with animals
  • Hold a current driver’s licence
  • Have Microsoft Excel and Word skills

If the above resonates with you, please email your cover letter and resume to John McGann, Sydney Operations Manager,


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