Understanding the Pet Industry and Training

Every successful organisation understands the importance of focused training to improve the team’s performance. Background One of the PIAA’s constitutional drivers is to Develop/promote quality standards, educational packages for our members. A key initiative within our strategy of 2020, was the PIAA’s board commissioning of a comprehensive review of training needs and educational support for our members and the Pet Industry. What we found over our 6-month review. A disjointed confusing educational offering, largely outdated, requiring significant review and updating. Our developing channels lacked base understanding, hence little to no formal educational options are available or relevant. All underpinned by a maze of complexity and bureaucracy. Significant Government funding is available to support certified education across Australia, the challenge is navigating the Federal and State government bodies and their agencies to unlock funding, focus and support. Not withstanding the administrative requirements and measures required to monitor completion and funding. Our Goal Identify a partner who could assist the PIAA in developing a training solution that enables our members to have access to funding for certified training. Creating a genuine career path based on relevant qualifications designed for the needs of the Pet Industry. The PIAA’s goal is to provide a training pathway for our members to drive a higher minimum standard, help support and improve retention rates, enhancing a customer centric and learning culture within our industry. This would have the purpose of: Increasing the skill level of the industry Increased knowledge of member teams so they can have qualified conversations with pet owners Providing a course that PIAA members promote to their teams, allowing them to become accredited professionals PIAA supporting a new educational benchmark in the pet industry Read the full document...

COVID-19 Update – Cash flow boost for employers

From 28 April 2020, eligible businesses will receive a tax-free cash flow boost of between $20,000 and $100,000 through credits in the activity statement system when they lodge all relevant activity statements. This is to help during the economic downturn associated with COVID-19.  You do not need to apply for the cash flow boost. All you need to do is lodge your upcoming activity statements. Make sure you lodge your March and quarter 3 activity statements on their due date and no earlier. This will ensure you receive the maximum refund available to you to assist with your cash flow. If your business is eligible, the credit will be automatically applied - but not before 28 April 2020. You can view the eligibility criteria on our page Boosting cash flow for employers. If you are lodging online through our Business Portal, remember you now need to log in using your myGovID. Set up your myGovID today, if you haven’t already. Remember, registered tax agents and BAS agents can help you with your...

COVID-19 Update – JobKeeper Payments for employers and employees

Under the JobKeeper Payment, businesses impacted by the coronavirus will be able to access a subsidy from the Government to continue paying their employees.  Affected employers will be able to claim a fortnightly payment of $1500 per eligible employee from 30 March 2020, for a maximum period of 6 months.   Employers will be eligible for the subsidy if: Their business has a turnover of less than $1 billion and their turnover will be reduced by more than 30 percent relative to a comparable period a year ago (of at least a month) and The business is not subject to the Major Bank Levy The employer must have been in an employment relationship with eligible employees as at 1 March 2020, and confirm that each eligible employee is currently engaged in order to receive JobKeeper payments. Not-for-profit entities (including charities) and self-employed individuals that meet the turnover tests that apply for businesses are eligible to apply for JobKeeper Payments. How to Apply Businesses with Employees Initially, employers can register their interest in applying for the JobKeeper payment via the Australian Taxation Office from 30 March 2020. Subsequently, eligible employers will be able to apply for the scheme by means of an online application.  The first payment will be received by employers from the ATO in the first week of May Eligible employers will need to identify eligible employees for JobKeeper Payments and must provide monthly updates to the ATO. Participating employers will be required to ensure eligible employees will receive, at a minimum, $1,500 per fortnight before tax. It will be up to the employer if they want to...

COVID-19 Update

In light of recent Government announcements, please see the below information.  At this time, no pet related business are impacted by these changes. The following facilities will be restricted from opening from midday local time 23 March 2020 Pubs, registered and licenced clubs (excluding bottle shops attached to these venues), hotels (excluding accommodation) Gyms and indoor sporting venues Cinemas, entertainment venues, casinos and night clubs Restaurants and cafes will be restricted to takeaway and/or home delivery Religious gatherings, places of worship or funerals (in enclosed spaces and other than very small groups and where the 1 person per 4 square metre rule applies). Other facilities are not impacted, but will be considered under stage 2 restrictions if necessary. These measures also apply to outdoor spaces associated with the above venues. Organisations, workplaces and employers All people should practice good hand and sneeze/cough hygiene stay home if they have travelled overseas in the last 14 days, are unwell, or have been in contact with a person with confirmed COVID-19. Organisations and employers who are responsible for a workplace or venue should start to take actions now to reduce the risk of transmission of COVID-19. This includes any venue, such as a school, university, office building or any workplace. Consider whether activities/events can be postponed, reduced in size/frequency or cancelled. Cancel non-essential activities such as business travel, study visits, extra-curricular activities and sporting events. Encourage flexible working arrangements including working from home and off-peak travel, and consider whether staff workstations can be more widely spaced. Ensure adequate hand washing facilities and soap are available. Provide and promote hand sanitisers at building...

COVID-19 – Important Information for Employers

If you are an employer responsible for workers, you must identify and manage all work health and safety risks, including the exposure to COVID-19. If the workplace is adopting appropriate measures such as handwashing, proper hygiene and social distancing, then it is likely you are doing all you can to prevent direct exposure to the likelihood of contracting COVID-19. Employers should make appropriate arrangements so that workers who need to self-quarantine stay away from work and where possible, work from home. Please be sure to highlight to your workers, your Workplace HR policies and your Working From Home Policy. Employers are still entitled to continue monitoring staff productivity, work completion, use of company resources and compliance with company policies and procedures while staff are working from home. Please see the below link to Safe Work Australia with detailed information in relation to COVID-19 and links to state specific information....

Australian Government – Support for Businesses – COVID-19

The Australian Government is supporting Australian businesses to manage cash flow challenges and retain employees. Assistance includes cash flow support to businesses and temporary measures to provide relief for financially distressed businesses. Boosting cash flow for employers Temporary relief for financially distressed businesses Increasing the instant asset write-off Backing business investment Supporting apprentices and trainees Click here for the Australian Government Fact Sheet on Cashflow assistance for businesses Click here for the Australian Government Fact Sheet on temporary relief for financially distressed businesses click here for the Australian Government fact sheet delivering support for business investment Click here for the Australian Government fact sheet on assistance for severely affected regions and sectors Coronavirus Business Liaison Unit A Coronavirus Business Liaison Unit has been established within the Treasury to engage with business on a regular basis and provide updates to Government on crucial issues. For further information, please visit...

Important information for Boarding Kennels & Catteries

Processes for preventing, containing and managing COVID-19 within the Pet Boarding Sector The information supplied in this process has been advised to directly by a coronavirus advisor from health direct. All information can be reviewed and updated by regularly reviewing www.healthdirect.gov.au Pet Boarding Establishments has been categorized under the category of ‘hotels’ whereby we have a high degree of high transient clients. The risk in this category is deemed LOW RISK in Australia I have been advised by health direct to proceed with business as usual and to try and maintain calm for staff and clients Face masks are not necessary unless someone has flu like symptoms, has traveled overseas or someone has been tested positive to COVID-19 Process when dealing with the public It is advised to wash your hands with warm soapy water for 20 seconds every time you associate with a client regardless where that client is travelling to or from Wash your hand regularly through out the day, I recommend every 1-2hours. Do not touch any part of your face until you have washed your hands. Use hand sanitizers continue at least 60% alcohol after washing hands or where washing your hands is not available Stay 1.5metres away from clients. Avoid hugging, shaking hands or touching clients directly however if you do touch a client simply follow procedure to wash your hands immediately after. All clients who have travelled to the following countries should not be permitted into the kennels/catteries and are to stay in their car while you retrieve their cats: China Japan Iran Italy South Korea You may wish to ask clients in...

The latest from our Banking Partner – Commonwealth Bank

Leave nothing to chance - A business podcast Comedian Yianni Agisilaou chats to some of Australia’s inspiring small business owners.  Lean from their insightful conversations.  They’ve been there, done that and lived to tell the tale. Listen now Things you should know: Guests featured in the podcast were CBA clients at the time of recording and are speaking from their personal experiences only. This podcast is not intended to provide advice. The host Yianni Agisilaou was employed by CBA specifically for this podcast series. As this advice has been prepared without considering your objectives, financial situation or needs, you should, before acting on the advice, consider its appropriateness to your circumstances. Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence...

Kennel for Sale

Easy commute to Toowoomba.  Well services by two stock and domestic bores and new solar system.  26 dog License with potential to increase STCA, as excellent noise separation from neighbouring property.  Large enclosures, 700m artificial turf play areas for easy cleaning and management.  Misting system for hot days and plenty of trees, shade systems, shed for storage and food prep in main areas. Separate insulated building for food preparation and to give two litters a luxurious start to life, with huge artificial play areas attached to lined insulated house via doggie doors.  A short drive to Toowoomba airport and access to quality vets if needed. House is nearly complete and very comfortable with quality fixtures and fittings throughout.  Nearly 250 acres of beautiful mixed country with mature gums, arable land.  This is an excellent property to enjoy the views and wildlife from. To talk to an agent and for more details on the property, follow the below link. https://www.realestate.com.au/property-livestock-qld-pittsworth-700067118...

Be aware of the spread of rabies – vaccinate to eliminate.

Be aware of the spread of rabies, vaccinate to eliminate Dog-mediated virus 99% fatal, 100% preventable World Rabies Day is on September 28 and Australian-based international animal charity Vets Beyond Borders is highlighting the importance of vaccinating dogs to help prevent the spread of the deadly rabies virus. Rabies kills nearly 60,000 people around the world every year, according to the World Health Organisation. The virus is spread through the saliva of infected animals by biting another animal or a person, and it is always fatal once clinical symptoms appear. An estimated 5.5 billion plus people live at daily risk of rabies¹. “Rabies is nearly always fatal but it’s 100 per cent preventable by vaccination,” said Maryann Dalton, CEO of Vets Beyond Borders, which deploys volunteer veterinarians and veterinary nurses across the globe to deliver animal health and community awareness programs where they are desperately needed.  “Australia does not have rabies. But we need to bring this deadly dog-mediated disease to the Australian public’s attention.” Rabies warning in Australia The Australian Government Department of Agriculture is warning the virus could reach Australia’s shores at any time as it spreads across our northern neighbours. There is the risk of yachts carrying rabies-infected dogs from Indonesia landing on Australia’s northern coastline and mixing with dingoes and community cats and dogs. If these dogs become infected with rabies, they would be a huge threat to the health and safety of the Aboriginal and Torres Straight Islander people living in northern Australia communities. This year’s World Rabies Day awareness theme is Rabies: Vaccinate to Eliminate and highlights the importance of keeping dogs vaccinated,...

Greyhound de-muzzling transition beings 1 July 2019

As of 1 July 2019, the legal requirement for pet greyhounds to be muzzled in public no longer applies for greyhounds registered on the NSW Pet Registry. The change is part of the NSW Government’s commitment to improving living standards and re-homing rates for the breed and to help improve whole-of-life tracking of racing greyhounds. Just like all breeds of dogs in NSW, greyhounds will still be required to be on a leash while in public at all times. A greyhound will still require a muzzle in an off-leash area if it has not undergone an approved retraining program. Greyhounds that have completed this program will continue to wear identifying green collars, or, alternatively the person in charge of the animal can carry a completion card. The same penalty that applies now for an un-muzzled greyhound in an off-leash area will still apply if the animal has not completed an approved retraining program. In addition, the Office of Local Government will be issuing the attached guidance recommending that owners muzzle their pet greyhound for eight weeks after registering their animal. This cautious approach will allow the greyhound to settle into its new environment and the owner to monitor and assess the dog’s behaviour. These changes deliver on a recommendation by the Greyhound Industry Reform Panel and follow extensive consultation with the industry and the community. Changes are being implemented in a way that balances the welfare of greyhounds and other animals, with community safety. We are committed to supporting re-homing efforts, particularly of ex-racing greyhounds, and thank those of you who continue to assist the Government with our shared...

Grace Period for the Introduction of Annual Permits

The NSW Government has granted a 12-month grace period for the introduction of annual permits for owners of non-de-sexed cats and dangerous or restricted dogs.This means that from 1 July 2020 owners of cats not de-sexed by four months of age will be required to pay an $80 annual permit in addition to their one-off lifetime pet registration fee.This will create a stronger incentive to de-sex cats, improve health and wellbeing of pets, lower demand on pounds, reduce euthanasia rates, and help to address concerns about feral, stray and roaming cats. Exemptions will be in place for cats that are registered by 1 July 2020 and for cats kept for breeding purposes by members of recognised breeding bodies. From 1 July 2020 owners of dogs of a restricted breed or declared to be dangerous will be required to pay a $195 annual permit in addition to their one-off lifetime pet registration fee.This will serve as a further disincentive to owning these dogs and encourage owners to better manage the behaviour of their animal. The 12-month grace period will allow for education and awareness activities to inform the many pet owners across the state to be affected by annual permits.  In the case of cats, it will also provide time for owners to ensure their pets are de-sexed, not only delivering health and lifestyle benefits to their animal, but enabling them to avoid having to pay the annual permit. This includes the many people who will welcome a new kitten into their homes during the forthcoming spring breeding season. In relation to dogs, owners can use the time to better manage the...
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