The Pet Industry Association demands exacting standards from our members to ensure the welfare of animals and promote responsible pet ownership.

What we believe

The Pet Industry Association is the only industry association in Australia created to represent all businesses in the pet industry. Formed in 1979 as the PIJAC, we have evolved into a peak organisation which aims to create an environment of best practice principles and ongoing learning for improved technology and systems in the pet industry. The Pet Industry Association is run by members for its members and offers a voice for all who join by liaising with governments, animal welfare agencies, as well as pet and animal groups nationally and internationally. We are represented on government steering committees, consultation and advisory groups on pet ownership and industry issues around Australia.
The Pet Industry Association believes pets are essential for a healthy society, and that those who can responsibly own a pet should have the chance to do so. We believe that the welfare of animals is paramount, and demand exacting standards from our members relating to the care, management and trade in companion animals.
The PIAA National Code of Practice and Code of Ethics are quality standards for the operation of businesses in the pet industry supply chain. The Code sets standards that exceed current regulatory requirements. Compliance with the code is a mandatory requirement for membership of the PIAA. An Ethics and Complaints Committee adjudicates any complaints against activity deemed in contravention of the code.
PIAA is a member of the Australian Companion Animal Council and is represented on and works with Aquatic committees nationally, including OFMJG and the NSW Ornamental Fish Reference Group, Animal Welfare Advisory Committees in QLD, NSW, NT and the ACT, the Domestic Animal Management Implementation Committee in Victoria and the Dog & Cat Management Board in South Australia. We’ve also worked closely with the governments in QLD, NSW and SA on pet shop codes of practice. PIAA also holds a seat on the NSW Government’s Companion Animals Taskforce.

Latest news

Responsible Pet Ownership

The NSW Government has three education programs targeting responsible pet ownership and safe pet interaction. ‘We Are Family‘ – targeting the child and pet relationship from pregnancy to preschool years. ‘Living Safely with Dogs’ – targeting 4 – 5 year old pre-school children. ‘Living Safely with Pets’ – targeting 5 – 8 year old primary school children. The programs aim to educate parents and children about how to interact safely with pets.  Responsible Pet Ownership programs Pet Town Victor and Victoria’s Pet Town is an animated interactive tool for children based on the programs’ safety messages. A tablet version has also been developed and is available free in App... read more

Iridovirus and live fish importation update

A few weeks ago, we held our latest teleconference with the team at the Animal Biosecurity Branch, in the Department of Agriculture and Water Resources, Canberra. This was the fifth one hour-plus teleconference for 2015. It is 100% certain now that the proposed changes to the importation of certain freshwater ornamental fish related to iridovirus, will commence on March 1st , 2016. PIAA gained a twelve-month extension early this year, which has been invaluable to ensure that the industry is more prepared for the most major change in the importation of fish in over 15 years. However, a recent and significant change to certification procedures for overseas competent authorities has been an alteration to the definition of a Batch. This is something PIAA had requested. Previously it referred to one species of fish in the same water. This has been now altered to all susceptible fish species (can now be many species) that are in the same water during the pre-export quarantine detention. This opens the door for the use of “cheap” sentinel fish. All fish importers have now being, advised to discuss this with their suppliers. Obviously, the sentinel fish need to be negative and the overseas competent authority still need to approve the pre-export batch testing method for using these sentinel fish. This represents a significant change, which may be a more suitable option for more expensive fish if the exporter chooses to do pre-export testing rather than farm surveillance. So in summary the changes are occurring on March 1st., 2016. The PIAA has been very active in liaising with the Government during this whole process, which... read more

Become a member!

As a member of the nationally recognised industry body for the Australian pet industry, you can make a difference for your business, for your customers and for your industry.  
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Upcoming events

  1. 2016 Royal Grooming Competitions

    Tuesday, 29 March, 2016 @ 9:00 am - Wednesday, 30 March, 2016 @ 5:00 pm
  2. AusGroom 2016

    Saturday, 18 June, 2016 - Monday, 20 June, 2016
  3. Pet Expo 2016

    Thursday, 20 October, 2016 - Friday, 21 October, 2016
  4. Groomex 2016

    Thursday, 20 October, 2016 - Sunday, 23 October, 2016

Find a PIAA member near you

Is your local pet shop, grooming salon, boarding establishment, wholesaler, dog walker, pet minder or service provider a member of the Pet Industry Association of Australia? All of our members must comply with a code of practice to ensure high standards and ethical practices.
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Administration & Accounts Role – Petway Petcare

Petway Petcare, based on the Gold Coast, is seeking an experienced person to fill an Administration and Accounts role. The position is full time and requires an applicant with Pet Industry experience as well as a minimum of 5 years experience in a similar administrative role.  This position requires excellent administration skills including expert knowledge of Microsoft Office as well as MYOB accounting experience. You will be the first contact for our customers so this person also needs to be well spoken, have a positive attitude and want to work in a rapidly growing family business. Please submit your CV to Tania Taylor on Applications close Wednesday 2 December... read more

Grooming Position in Elwood Victoria

Whoopsy’s in Elwood Victoria are seeking an experienced dog groomer.  The position will involve retail sales and Saturday work (on alternating weeks). Please forward application and include your resume to read more

Ex-Display Fish Tanks for Sale in Eastern Sydney

The Pet Shop Eastgardens has some Retail display fish tanks for sale that were removed from the previous fit-out. There are 7 bays available, please make an offer on one or all. Pick up from Eastern Suburbs of Sydney Contact Troy - 0414 927 517... read more

Advertise here!

Pet Industry Association members can advertise pet industry job vacancies and place classified adverts on this website, as well as getting discounted rates in the Pet Trade Talk newsletter, and a free listing in the Pet Industry Association directory of members. » More reasons to become a member

Special deals for members

Members get great discounts on a variety of products and services as part of the PIAA Member Benefits program.
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