The Pet Industry Association demands exacting standards from our members to ensure the welfare of animals and promote responsible pet ownership.

What we believe

The Pet Industry Association is the only industry association in Australia created to represent all businesses in the pet industry. Formed in 1979 as the PIJAC, we have evolved into a peak organisation which aims to create an environment of best practice principles and ongoing learning for improved technology and systems in the pet industry. The Pet Industry Association is run by members for its members and offers a voice for all who join by liaising with governments, animal welfare agencies, as well as pet and animal groups nationally and internationally. We are represented on government steering committees, consultation and advisory groups on pet ownership and industry issues around Australia.
The Pet Industry Association believes pets are essential for a healthy society, and that those who can responsibly own a pet should have the chance to do so. We believe that the welfare of animals is paramount, and demand exacting standards from our members relating to the care, management and trade in companion animals.
The PIAA National Code of Practice and Code of Ethics are quality standards for the operation of businesses in the pet industry supply chain. The Code sets standards that exceed current regulatory requirements. Compliance with the code is a mandatory requirement for membership of the PIAA. An Ethics and Complaints Committee adjudicates any complaints against activity deemed in contravention of the code.
PIAA is a member of the Australian Companion Animal Council and is represented on and works with Aquatic committees nationally, including OFMJG and the NSW Ornamental Fish Reference Group, Animal Welfare Advisory Committees in QLD, NSW, NT and the ACT, the Domestic Animal Management Implementation Committee in Victoria and the Dog & Cat Management Board in South Australia. We’ve also worked closely with the governments in QLD, NSW and SA on pet shop codes of practice. PIAA also holds a seat on the NSW Government’s Companion Animals Taskforce.

Latest news

Legislation, enforcement and public awareness are the best tools to put puppy farms out of business permanently

Legislation, enforcement and public awareness are the best tools to put puppy farms out of business permanently, discovers Frank Leggett. When one of Australia’s most notorious puppy farms, located at Pyramid Hill, Victoria, was closed down in early 2015, the case brought the horror of puppy farms to the public’s attention. The dogs were crowded into small wire cages and living in their own waste. They received inadequate food, no medical attention, no grooming and no exercise. The females were kept in a constant cycle of pregnancy and the dogs’ behavioural, social and psychological needs were completely neglected. In Kerang Magistrate’s Court, the owners pleaded guilty to over 200 animal cruelty offences. While we can celebrate the closing of the Pyramid Hill puppy farm, the sad truth is that right across Australia, there are still plenty of disreputable breeders. Fortunately, there are a number of initiatives currently underway to end puppy farms nationally. About five years ago, the RSPCA initiated a discussion forum from which they developed a strategy to end this trade. “One of the key elements was establishing traceability,” says Dr Jed Goodfellow, senior policy officer of RSPCA Australia. “The most crucial element is an introduction of mandatory licensing or a registration scheme for dog breeders. At present, only Victoria has a compulsory breeder registration for all breeders with over three fertile dogs or cats.” According to the RSPCA, Victoria’s legislation is the most developed in Australia. It includes compulsory microchipping, disclosure of breeder ID or microchip number, compulsory registration, compulsory breeder standards and a cap on the number of litters a breeding dog can have in... read more

Pet industry rejects claims that all pet stores support puppy farms

Monday May 23, 2016 IMMEDIATE RELEASE The Pet Industry Association of Australia rejects Animals Australia’s recent radio and TV advertisements incriminating all pet stores in the nation’s growing battle to end the cruel puppy farm trade. PIAA CEO Mark Fraser says not all pet stores buy from puppy farms, which by the RSPCA’s definition is ‘an intensive dog breeding facility that is operated under inadequate conditions that fail to meet the dogs’ behavioural, social and/or physiological needs’. “The Pet Industry Association has been receiving complaints from pet retail members about Animals Australia’s defamatory campaign. PIAA pet store members are responsible and truly embrace good welfare practices, including where they source their puppies from,” he says. “Animals Australia’s campaign is based on emotion, scaremongering and sheer lack of facts. Not all pet stores buy from puppy farms, and ethical, responsible and accountable breeders are not puppy farms. Responsible breeders abide by standards and guidelines, and provide a necessary service. Puppy farms do not.” The Pet Industry Association wants to shut down the cruel puppy farm trade, but banning the sale of puppies in pet shops will only push the sale of puppies further underground and online, where there is no transparency, Mr Fraser says. “Responsible pet retailers offer the only transparent and regulated platform for purchasing a lifetime fur friend,” he adds. The PIAA has updated its Codes of Practice for breeders and pet retail to become a recognised document by all Government departments and animal welfare agencies. All PIAA retail members that sell puppies are required to disclose their puppy sources and obtain a report from an independent veterinarian... read more

Become a member!

As a member of the nationally recognised industry body for the Australian pet industry, you can make a difference for your business, for your customers and for your industry.  
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Upcoming events

  1. Perth AusGroom 2016

    Sunday 12 June @ 8:00 am - Monday 13 June @ 4:00 pm
  2. AusGroom 2016

    Saturday 18 June - Monday 20 June
  3. PIAA Pet First Aid Workshop – Canberra

    Friday 1 July @ 9:00 am - 1:00 pm
  4. PIAA presents the Plush Puppy Grooming Competitions in conjunction with the Dogs ACT Advance International Dog Show Weekend 2-3 July

    Saturday 2 July - Sunday 3 July

Find a PIAA member near you

Is your local pet shop, grooming salon, boarding establishment, wholesaler, dog walker, pet minder or service provider a member of the Pet Industry Association of Australia? All of our members must comply with a code of practice to ensure high standards and ethical practices.
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Dog Groomer wanted – Belmont Avenue Vet Hospital – WA

Dog groomer wanted!! We are currently looking for a part-time dog groomer at Belmont Avenue Vet Hospital WA. Applicants must be experienced and capable of grooming a minimum of 6 dogs per day. Call 0411069622/08 9277 4966 for further information or email resume to... read more

Grooming Position in Elwood Victoria

Whoopsy’s in Elwood Victoria are seeking an experienced dog groomer.  The position will involve retail sales and Saturday work (on alternating weeks). Please forward application and include your resume to read more

Ex-Display Fish Tanks for Sale in Eastern Sydney

The Pet Shop Eastgardens has some Retail display fish tanks for sale that were removed from the previous fit-out. There are 7 bays available, please make an offer on one or all. Pick up from Eastern Suburbs of Sydney Contact Troy - 0414 927 517... read more

Advertise here!

Pet Industry Association members can advertise pet industry job vacancies and place classified adverts on this website, as well as getting discounted rates in the Pet Trade Talk newsletter, and a free listing in the Pet Industry Association directory of members. » More reasons to become a member

Special deals for members

Members get great discounts on a variety of products and services as part of the PIAA Member Benefits program.
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