The Pet Industry Association demands exacting standards from our members to ensure the welfare of animals and promote responsible pet ownership.


AusPet 2018 - Friday October 19 - Trade PLUS Saturday October 20 & Sunday October 21 - Public

AusBoard 2018 - August 20-22 - Mercure Hunter Valley Gardens Resort

AusGroom Grooming Competitions 2018 - Hawkesbury Racecourse - Saturday June 16 & Sunday June 17

Supporting the industry through advocacy

Building better business

What we believe

The Pet Industry Association is the only industry association in Australia created to represent all businesses in the pet industry. Formed in 1979 as the PIJAC, we have evolved into a peak organisation which aims to create an environment of best practice principles and ongoing learning for improved technology and systems in the pet industry. The Pet Industry Association is run by members for its members and offers a voice for all who join by liaising with governments, animal welfare agencies, as well as pet and animal groups nationally and internationally. We are represented on government steering committees, consultation and advisory groups on pet ownership and industry issues around Australia.

To promote, support and represent a sustainable pet industry because we recognise that pets and their welfare are essential for a healthy society.

This ensures our members thrive and our Association continues to represent the majority of the industry.

The PIAA National Code of Practice and Code of Ethics are quality standards for the operation of businesses in the pet industry supply chain. The Code sets standards that exceed current regulatory requirements. Compliance with the code is a mandatory requirement for membership of the PIAA. An Ethics and Complaints Committee adjudicates any complaints against activity deemed in contravention of the code.
PIAA is a member of the Australian Companion Animal Council and is represented on and works with Aquatic committees nationally, including OFMJG and the NSW Ornamental Fish Reference Group, Animal Welfare Advisory Committees in QLD, NSW, NT and the ACT, the Domestic Animal Management Implementation Committee in Victoria and the Dog & Cat Management Board in South Australia. We’ve also worked closely with the governments in QLD, NSW and SA on pet shop codes of practice. PIAA also holds a seat on the NSW Government’s Companion Animals Taskforce.

Latest news

Buying pets online: what you see is not always what you get!

The internet has dramatically changed the way people find their new pets; but what are the dangers of buying a pet online?

“We don’t know exactly how many pets are sold online in Australia, but recent research into the numbers of dogs and cats advertised for sale online indicate that tens of thousands of pets are advertised every year.

“It’s not uncommon to come across misleading ads or outright scams online. There have been many cases of people receiving a sick or diseased animal, or a breed unlike the description in the online ad. The truth is, it’s difficult for members of the public to differentiate between good and bad ads,”  said Dr Susan Hazel from the University of Adelaide.

Another concern with the online sale of pets is that animals traded online can often arrive with a blank medical history. Dr Hazel says that while responsible pet owners will advise potential new owners of a health or behavioural problem, not all owners are responsible.

“Even people who want to do the right thing might mislead a potential owner. If a seller is desperate to find their pet a new home, they may not disclose the real reasons for giving it up,” Dr Hazel said.

Fortunately, not all websites that advertise pets for sale are bad.

“There are also some highly reputable websites like PetRescue that help to find homes for surrendered pets in shelters or pounds,” Dr Hazel said.

AVA President, Dr Paula Parker said that it’s important for websites or online trading platforms that advertise dogs and cats for sale to follow standards that support animal welfare and protect potential buyers.

“Traditionally, companion animals have been advertised for sale in printed media such as newspapers or magazines. More recently there has been a move to the internet and social media as the primary place to source pets, and this trend is growing rapidly.

“There are concerns that internet sites may be used for puppy farm sales and that the animal welfare standards of the sellers are not regulated. Some online sales may also breach legislation, for example, selling banned breeds or animals that are not microchipped,” Dr Parker said.

The AVA has developed some guidelines around the sale of pets online:

  • Animals advertised for sale must be weaned and independent of the mother and their age or date of birth must be included in the advertisement.
  • A unique microchip number must be made available to the purchaser, and a recent picture of the animal should be included.
  • Ideally, the medical history, including vaccination status, and pictures of the parents should be available to view on reBuyquest.
  • Where a permit or licence is required to keep or breed an animal, a copy of the permit (with personal identifiers removed for public viewing if necessary) should be displayed. The full permit should be available on request.
  • Pregnant and lactating animals must not be offered for sale.
  • Banned breeds must not be offered for sale.
  • The advertisement should state whether the sale is from a private seller, commercial establishment or a re-homing centre or shelter.
  • Sales of pets should be from a legitimate fixed address and not at markets or temporary locations.
  • The website should include prominent information for buyers about how to avoid puppy farms, and recommend meeting the seller, the parent animals, and inspecting the breeding facility before purchase.
  • The website host should ensure that no pets are advertised for swapping with other pets, goods or services.
  • The website should be monitored and there should be a mechanism for the public to report non-compliant advertisements to the website host.

“The key is for people who are considering buying a pet online to first speak to a veterinarian who can provide some guidance and practical tips on where and how to find the right pet,” Dr Parker said.

Stop Puppy Farming – WA Public Consultation Now Open

The Department of Local Government, Sport and Cultural Industries has launched a consultation paper outlining a range of proposals to prevent puppy farms in WA.

The paper outlines the Government’s proposed measures to stop puppy farming in WA by introducing:

  • mandatory de-sexing of dogs unless an exemption is requested for breeding purposes or for reasons stated by a registered veterinarian;
  • a centralised registration system to ensure every dog and puppy can be identified at the point of sale or adoption, including in advertisements for sale;
  • mandatory standards for dog breeding, housing, husbandry, transport and sale; and
  • the transition of pet shops into adoption centres that will only sell puppies and dogs from approved rescue organisations and animal shelters.

The paper has been drafted with the input of the Stop Puppy Framing Implementation Working Group, which consists of expert representatives of key stakeholder organisations.

As a member of the working group, the Pet Industry Association of Australia has shared insights into how the provisions will affect pet shop businesses in WA.

 How to have your say 

Community feedback is essential to enable a well-informed decision on the impact of the changes across the broader community, industry and government sector.

Members of the public are invited to have their say on the measures by:

Feedback on the measures must be submitted to the Department by Friday, 3 August 2018.

For more information, please contact

Become a member!

As a member of the nationally recognised industry body for the Australian pet industry, you can make a difference for your business, for your customers and for your industry.

AusPet 2018 Exhibitor Prospectus

Events Sponsorship 2018

General Sponsorship Opportunities 2018

Events Calendar 2018

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Advertise here!

Pet Industry Association members can advertise pet industry job vacancies and place classified adverts on this website, as well as getting discounted rates in the Pet Trade Talk newsletter, and a free listing in the Pet Industry Association directory of members. » More reasons to become a member

Special deals for members

Members get great discounts on a variety of products and services as part of the PIAA Member Benefits program.


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