The Pet Industry Association demands exacting standards from our members to ensure the welfare of animals and promote responsible pet ownership.


Supporting the industry through advocacy

Building better business

AusPet 2018 - Friday October 19 - Trade PLUS Saturday October 20 & Sunday October 21 - Public

AusBoard 2018 - August 20-22 - Mercure Hunter Valley Gardens Resort

AusGroom 2018 - Saturday June 16 & Sunday June 17 (Competitions) PLUS Monday June 18 & Tuesday June 18 (Seminars & Workshops)

What we believe

The Pet Industry Association is the only industry association in Australia created to represent all businesses in the pet industry. Formed in 1979 as the PIJAC, we have evolved into a peak organisation which aims to create an environment of best practice principles and ongoing learning for improved technology and systems in the pet industry. The Pet Industry Association is run by members for its members and offers a voice for all who join by liaising with governments, animal welfare agencies, as well as pet and animal groups nationally and internationally. We are represented on government steering committees, consultation and advisory groups on pet ownership and industry issues around Australia.

To promote, support and represent a sustainable pet industry because we recognise that pets and their welfare are essential for a healthy society.

This ensures our members thrive and our Association continues to represent the majority of the industry.

The PIAA National Code of Practice and Code of Ethics are quality standards for the operation of businesses in the pet industry supply chain. The Code sets standards that exceed current regulatory requirements. Compliance with the code is a mandatory requirement for membership of the PIAA. An Ethics and Complaints Committee adjudicates any complaints against activity deemed in contravention of the code.
PIAA is a member of the Australian Companion Animal Council and is represented on and works with Aquatic committees nationally, including OFMJG and the NSW Ornamental Fish Reference Group, Animal Welfare Advisory Committees in QLD, NSW, NT and the ACT, the Domestic Animal Management Implementation Committee in Victoria and the Dog & Cat Management Board in South Australia. We’ve also worked closely with the governments in QLD, NSW and SA on pet shop codes of practice. PIAA also holds a seat on the NSW Government’s Companion Animals Taskforce.

Latest news

Do you think about your pets mental health?

The biggest pet welfare problem in Australia is owners not taking care of their animals’ mental health, a vet behaviour specialist is warning.

“We know that at least 20 per cent of dogs have some kind of anxiety issue, which is about the same rate as in people,” Dr Kersti Seksel.

“I think the biggest ethical issue is that people won’t treat their animals for their mental health issues… for me that’s the welfare issue for the dog.

“It’s nice to see we’re finally putting some money into dealing with mental health for humans and hopefully that’ll roll across and we can look after our pets better as well.”

Dr Seksel is one of the country’s only behaviour specialists for animals which means she’s a psychiatrist for pets.

She deals with all kind of ethical issues like owners asking for their pets to be put down because they can’t deal with them any more.

“We unfortunately see that a lot if the owners don’t come to me early in the piece… we try and help as many dogs as we can and sometimes the owners are at the end of their tether and they don’t know what else to do,” she said.

“I always try and explain to the owner what’s going and what the pet’s doing… for example the dog’s not trying to be bad or dominate but it’s actually distressed and once owners understand that it’s easier for them to look after their pet.”

Joey, 16, hired a dog counsellor and trainer because his pets seemed unhappy.

“I didn’t know the dogs were anxious but knowing that now I hope that they feel less anxious cause this is their house and we want them to feel comfortable,” he says.

His dogs have the equivalent of anxiety, stress, ADHD and boundary problems.

According to their counsellor, Nathan Williams, it’s because these dogs didn’t grow up with their mum so they didn’t learn how to deal with their mental health at a young age.

Nathan says pet owners often project human behaviours onto their animals which can be a cause of mental health problems for dogs.

“Dogs are so different to people and that’s why everyone has problems because of anthropomorphism we have this perspective of dogs that they must be like us,” he said.

Bailey, 19, has had pet birds for most of his life.

His current bird Shakira is a cockatiel and Bailey says she offers a lot to his house.

“Sometimes dinner, breakfast lunch she just hangs with us and eats a bit of food… yeah she’s just self sufficient she’s there for us we’re there for her,” he said.

Bailey says he thinks about his bird’s feelings to make sure she’s comfortable.

He thinks Shakira is just as sentient as other animals despite being a bit of an obscure pet.

“Whenever I come home she’s always going crazy like she knows as soon as I wake up or when I walk in the door she knows I’m home… you can tell that she enjoys it,” he said.

“I think we all enjoy having her here… she’s just a good part of the family to have around.. I think we care for her pretty well and she enjoys it.”

7 less obvious tips for travelling safely with your pet.

Travelling with our four-legged friends is sometimes a necessity and other times it is something we truly enjoy with them. Whether we’re taking them to a local veterinarian or half-way across the country for business or leisure, we need to take basic safety precautions to ensure this journey is safe for them.  There’s many obvious techniques we’re already implementing to ensure we all arrive safely at our chosen destination. For example, as human travelers we’re all buckled up and animals are either put into crates, secured into special harnesses or other devices used in the prevention of injury as the result of an unforeseen accident. It’s just common sense nowadays and in many places around the world, it’s becoming the law.  So let’s check out these other, sometimes less-obvious tips on how to safely transport our pets:

1 - Pit Stop Perils

During long journeys, we all need to stop for bathroom and meal breaks or to simply stretch our legs after many hours in an automobile. Rest areas, campgrounds, parks and other outdoor areas are popular places to stop for a pet-friendly breather. But be sure you’re well educated on outdoor pests that could be a threat to your pets.

2 - H₂O Woes

Also at these rest areas you’ll often find water, shade and other amenities, but when it comes to their H₂O consumption, you’re better off with bottled water. Your pet’s stomach or digestive system may react negatively to some of these unusual water sources.

3 - Travel Treasures

While we’re already bringing along their food and water, dishes and leashes, don’t forget to pack their medications and a first aid kit for them as well. Since we never know what will happen out on the open road, we should always be prepared with basic medical supplies in case of an unexpected accident or injury.

4 - Proper Paperwork

It’s also wise to bring along important documents that prove your pet is healthy enough for travel and up-to-date on their vaccinations. This paperwork should also include microchip information in the unlikely event you become separated from your pet. While this type of documentation isn’t usually required (aka a pet passport) unless you’re travelling outside of the country, it’s still a good idea to keep in on hand, just in case.

5 - Familiar Features

Be sure to bring along their favorite blankets, toys or other items that are familiar to them and have their unique and pet-friendly scent attached. This sense of home and familiarity will make them more comfortable during the journey.

6 - Pet Policies

If you’re staying overnight at a pet-friendly location, be sure to check their pet policies prior to booking. For example, some may have restrictions on the size, breed or type of animal they’re willing to accomodate. They may only have certain rooms available that are deemed pet-friendly, charge a small fee or deposit for their stay. Also, you shouldn’t leave your pet alone and unattended in this type of an environment, which could also be a part of their pet policy.

7 - Crate Critique

Pointers on a proper crate include one that’s large enough for them to stand, sit, turn around and lie down comfortably. It should also be properly ventilated and secured inside of the vehicle so it can’t slide or shift as the result of a sudden stop or when travelling through curvy or mountainous terrains.

In closing, it almost goes without saying, but you should never leave your pet alone or unattended in a parked car. Besides the threat of them becoming either overheated or too cold (depending upon the time of year), they’re also at risk of being stolen. Let’s all keep our pets safe when we’re out on the road and happy travels to you and your best friend!

Article courtesy of Amber Kingsley.

Become a member!

As a member of the nationally recognised industry body for the Australian pet industry, you can make a difference for your business, for your customers and for your industry.

AusPet 2018 Exhibitor & Sponsorship Prospectus - Floor plan & Application

Events Sponsorship 2018

General Sponsorship Opportunities 2018

Events Calendar 2018

Find a PIAA member near you

Is your local pet shop, grooming salon, boarding establishment, wholesaler, dog walker, pet minder or service provider a member of the Pet Industry Association of Australia? All of our members must comply with a code of practice to ensure high standards and ethical practices.

Advertise here!

Pet Industry Association members can advertise pet industry job vacancies and place classified adverts on this website, as well as getting discounted rates in the Pet Trade Talk newsletter, and a free listing in the Pet Industry Association directory of members. » More reasons to become a member

Special deals for members

Members get great discounts on a variety of products and services as part of the PIAA Member Benefits program.


Forgot Password?

Join Us